You may return your purchase within 60 days of delivery for a full refund.
Unlock Your Hip Flexors retains a total guarantee of customer satisfaction on all our products. If you, the customer, are unhappy with the product for any reason, you can return the book and DVD within 60 days for a full refund of the purchase price (minus shipping and handling).
To obtain your refund, you must do the following:
- Please contact our Customer Service Team before you return anything. You can send an email to support@HealingThroughMovement.com, or call 1-800-213-3485 (toll free in the USA and Canada). In your email, please describe the issue in detail, including the return reason, along with your name and email address used in placing your order, your order number, and name of the purchased product.
- Our Customer Service Team will provide you with our return address.
- You must send all returned product through a shipping method that uses delivery or signature confirmation.
The returned products must be delivered to and received by us within fifteen (15) business days from the date you requested the refund. You are responsible for the costs of returning any physical product.
- Generally, the refund will be issued within 7 to 14 business days after our Returns Department receives the request, or the returned package for physical products.
- The refund will be issued only to the same credit card or payment method that was used to order the product. Only the cost of the product can be refunded. Shipping and handling fees are not refundable.